Help & FAQs

Yes, we can ship worldwide.

Our warehouse is located in China, the goods will be shipped from China mainland.

For expected delivery date, please checkShipping & Delivery.

The package can be tracked on17track.net. Or if you need a team member's help to check up, please contact our service team atservice@razordon.comand we will be in touch with a status update.

For payment, we accept Paypal and Credit Card.

If you made the purchase via Credit Card and failed, could you please contact with Stripe Support Team for solution? Or if the issue cannot be solved, please no worry, we accept Paypal payment as well.

For the order, if not shipped out yet, please contact our Service Support Team atservice@razordon.com. We will cancel your order and provide you with a full refund.

Yes, Razordon takes precautions to protect your personal information. When you submit sensitive information via the website, your information is protected both online and offline. Please don’t worry for this.

a)- We can accept returns or exchanges within the 30-day period.

b)- All returned items must be in the original condition: unused, unwashed, and unworn. No exceptions.

Contact the Enginediyshop Service Team atservice@razordon.comto confirm details and ensure that the item meets the return conditions. Once an agreement is reached, the Service Team will provide you with detailed return information. Please provide the return tracking number after shipping the item back.

Refunds are processed within 1-5 business days, after you received our confirmation on the cancellation.

The refund are applied to the original payment method.